Request a Custom RapidFire Cartridge

Need a RapidFire cartridge configuration that is not available in Agilent's standard catalog, or trying to reorder an existing G9210A custom configuration? Send us what you know about your cartridge or application and the Optimize Technologies team will review the request.

You do not need to have every specification finalized. If you are unsure about the packing material, particle size, pore size, bed volume, or another method requirement, describe the application and provide the information you have.

Standard Agilent RapidFire cartridge configurations should be purchased through Agilent. Use this form for custom, non-standard, application-specific, or existing G9210A RapidFire cartridge requests.

What to Include in Your Request

• RapidFire model, if known
• Existing Agilent part number
• Existing G9210A specification, if applicable
• Stationary phase or packing material
• Particle size
• Pore size
• Desired bed volume: 4 µL, 12 µL, or 20 µL
• Target analyte or molecular-weight range
• Sample matrix
• Current method conditions, if available
• Estimated quantity or annual usage

Common Request Types

• Existing G9210A custom cartridge reorder or identification
• Larger-bed C4 RapidFire cartridge
• Custom 4 µL, 12 µL, or 20 µL cartridge
• Alternative stationary phase or sorbent
• Different particle size or pore size
• Application-specific packing material
• Technical question or RapidFire application review

What Happens Next?

• Our team reviews your existing cartridge information and application requirements.
• If additional details are needed, we follow up to clarify the packing, particle size, pore size, bed volume, method, or application.
• We determine whether your request matches an existing custom configuration or requires additional application review.

Send Your RapidFire Request

In the Comments/Questions box below, tell us what you know about your RapidFire cartridge or application. Include your existing Agilent part number or G9210A description when available, along with packing material, particle size, pore size, bed volume, analyte, sample matrix, method conditions, or the problem you are trying to solve.

Common Questions

Do I need to know every cartridge specification before submitting a request?

No. Send the details you have. If packing material, particle size, pore size, bed volume, or method requirements need clarification, our team can follow up after reviewing the application.

Can I submit an existing Agilent or G9210A part description?

Yes. Existing labels, part descriptions, prior-order information, and complete G9210A packing specifications can be useful when identifying a custom configuration.

What custom RapidFire bed volumes does Optimize offer?

Optimize custom RapidFire cartridges are available in 4 µL, 12 µL, and 20 µL bed volumes. Availability of a particular packing material depends on the configuration and application.

Where should I order a standard Agilent RapidFire cartridge?

Standard Agilent catalog configurations should be purchased through Agilent. This request page is intended for custom and non-standard RapidFire requirements.